OPTIMIZATION SERVICES

Our clients realize that they derive the most benefit by concentrating their efforts on their core service or product. Most business people simply do not have the time or in-house expertise to analyze technology, suppliers and pricing alternatives in today's constantly changing telecom world. We review existing systems and services to identify the most beneficial alternatives for our clients. This review considers the entire telecom system, including local services, long distance, equipment configuration, toll-free, cellular and wireless services, pagers, faxes, modems, internet access and past billings with the goals of:

• Identifying cost-savings without sacrificing service 
• Improving efficiency
• Identifying and recovering billing errors

The results of our review are summarized into an understandable report and presented to the client, along with recommendations where improvements and cost-savings can be realized.

Contingency Billing - No Risk
We review the existing systems where our only fee is to share the savings that our recommendations generate. Each recommendation must be approved by our client. If our client approves our findings, then we facilitate the implementation of the recommendations and split the first two years of savings. After two years, all savings accrue to our clients.

PROJECT SERVICES

A company's communications system may require modifications from time to time for a variety of reasons, including:

•          Expansion, Down-sizing, or Amalgamation
•          Home-office/Telecommuting applications
•          Application of technology - voice mail, call center, internet, paging, etc.
•          New Technology - satellite alternatives, wireless wide area networks, etc.
•          Moves and relocations
•          System Replacement or Upgrades - in whole or in part
•          Integration with data networks
•          E-commerce requirements with business partners

Whether they result from changes to our client's business or from constant improvements in technologies, we provide professional advice to ensure that our clients make the correct and most effective decisions. We help our clients to obtain the optimum package of equipment and services to meet their specific needs and at the best price. Our engagements include:

•          Needs analysis - present and future
•          Review of technology
•          Preparation of requests for proposal
•          Vendor assessment
•          Supplier negotiation and management
•          Implementation project management

The result is that our clients receive the systems to best meet their needs and at the most competitive price without having to spend all of their time to assess changing technology and alternate suppliers. Our fee is billed hourly or on a project-level basis and is often recovered through direct cost savings due to our involvement, before considering the time saved by client staff or the achievement of improved efficiency.

Client Benefits

The training, tools, network support and broad experience of TRTC create significant benefits for our clients including:

•          Cost reduction by identifying the best alternatives for less money.
•          Recovery of funds from errors on bills, which is a surprisingly common occurrence.
•          Our knowledge and vendor selection processes keeps costs in line for new systems or services through RFPs, RFQs, quote comparison and selection.

TIME SAVINGS

•          We perform client needs analysis from an objective perspective.
•          Our research department stays on top of new developments and emerging technologies on our clients behalf.
•          We augment existing client staff without adding long-term payroll costs.
•          Project management provides for less client time commitment.
•          Requests for proposal, requests for quote, quote comparison, selection and implementation all reduce client time commitments.
•          We manage supplier relationships on our clients behalf.

EFFICIENCY GAINS

•          We help our clients get the most utility out of their existing systems.
•          We help our clients ensure that new systems will meet their current and future needs.
•          We help take advantage of new technology when cost effective.

COMFORT IN DECISIONS SECURITY

•          We help our clients make the right decisions for them!
•          As telecom technology, prices, plans and suppliers change everyday, our clients make decisions with the comfort of knowing that the proper and most current considerations have been made on their behalf.

Client Profile

Three Rivers Telecom Consulting is uniquely positioned to address the needs of any small or mid-sized business. Although no client is too small to help, our typical client will usually have:

• 10 to 300 phone lines
• 10 to 2000 staff
• outside sales staff
• have a multitude of telecommunications services (Cellular, Toll Free, Internet, etc)
• hair missing from trying to understand their telecom "situation"

Also, because Three Rivers Telecom Consulting has developed strategic-partner relationships with other consultants across North America, we can utilize the experience and support of the entire network of consultants to serve national accounts or clients with distributed locations.

Competitive Edge

What makes Three Rivers Telecom Consulting the best choice? Simple. We offer the following competitive advantage over any competitors or "Do-it-Yourselfers" via:

• Independence and Objectivity our clients needs come first!
• State-of-the-art call pattern analysis software to identify lowest-cost alternatives.
• Preferred rates negotiated with service providers for the benefit of our clientele. Clients cannot individually bring the same negotiating clout to suppliers.
• A mature Quality Control and Assurance program.
• The experience and support of an entire network of strategic-partner consultants.
• The "Distinctive Value" delivered through networking referrals and personal concern for the client.