We are proud members of the Society of Telecommunications Consultants (STC) which membership requires strict adherance to a Code of Ethics.

The staff of Three Rivers Telecom Consulting, along with its STC co-members of independent consultants across North America, looks forward to helping you soon. We provide a totally independent and objective analysis of your telecommunications needs to deliver bottom-line savings. Our specialty is translating the proliferation of telecommunications equipment and services into clear-cut, profit-saving solutions for your business.

Our analysis and recommendations allow you, the business leader, to focus on what you do best - manage your core business!

We save you time and money through:

• Risk-free, No-obligation analysis of existing services and bills.
• Recovery of overpayments due to billing errors.
• Contingency-based cost-saving alternatives that meet your business needs. Our fees are derived from the savings we deliver to you, so your bottom-line improves without devoting time or resources.
• Productivity gains through efficient utilization of your existing systems.
• Independent and Objective representation and negotiation. We don't sell any provider's products or services and we don't take supplier commissions or kickbacks of any kind!
• We have the expertise to handle any telecom need.

• Cost-cutting measures across all service types including: Local Toll, Long Distance, Toll Free, Local Service, Cellular, Internet Access, WANs, Paging, Conferencing, Calling Cards, etc
• PBX / Key systems: selection, installation, and configuration
• CENTREX features: when to use them, when NOT to use them
• Voicemail, Auto-Attendants, and Unified Messaging: information when and where you need it
• CTI Applications including CRM integration and Call Center ACDs
• Integrated Voice & Data connections: when services should be bundled
• Voice-over-IP protocols and applications
• Voice and Data Networking for managing multiple locations 

Roy Lenhardt
Telecom Expense Management Advisor

rlenhardt@3riverstele.com

Roy has over 21 years of engineering and business relationship development experience.  Roy has worked in the private, government, and non-profit sectors providing expert advice, knowledge, and insight gained through experiences.

As an Advisor, Roy is responsible for educating and guiding business leaders on how they can best use technologies in helping them achieve their telecommunications objectives.  In this role he listens to their challenges, needs, and objectives and then provides information, presents alternatives, and encourages creative solutions that result in business improvements and cost savings.  Roy exemplifies quality leadership by maintaining high levels of integrity, competence, confidence, compassion, and awareness.  Roy serves as a liaison between clients and TRTC by understanding the client’s needs, providing helpful information, and creating opportunities that culminate in higher financial accountability and increased client profits.

Roy is a graduate of the University of Pittsburgh (Pitt) with a bachelor’s degree in Engineering and works out of the Eastern USA Regional Office located in Pittsburgh, Pennsylvania. Roy has worked internationally in Asia and has traveled extensively globally.  He is married, has 1 child, and enjoys volunteering for non-profits and participating in outdoor activities.

Chris Bradley
Telecom Expense Management Analyst

cbradley@3riverstele.com

Chris has over 18 years of Customer Service experience.

As an Analyst, Chris is responsible for analyzing and reconciling voice, cellular and data invoices; opening, managing and resolving billing disputes; building inventories of client facilities, accounts and services from carrier invoices and Service Records; providing ongoing client support through trouble ticket generation and tracking, ensuring timely resolution; assisting in the evolution/improvement of internal processes and tools.

Chris is a graduate of the ITT Technical Institute with an Associate of Applied Sciences degree in Computer Network Systems, and is currently enrolled at ITT Tech to finish his Bachelor of Science degree in Information Systems Security. He is engaged to his High School sweetheart, has 3 children, and enjoys volunteering for non-profits to raise money for children’s charities and participating in outdoor activities.

 Society of Telecommunications Consultants, Member since 2005

The largest association of independent telecommunications consultants in North America, www.stcconsultants.org, est. 1976